As the sole UX/UI Designer at Cynexe, I spearheaded the design strategy in close collaboration with the Product Manager. My mission was to transform a fragmented design environment into a scalable, high-performance ecosystem, taking full ownership of the interface and user experience across all digital products.
Year
2025
Client
Cynergy US
50%+
Faster dev handoff after design system implementation
10+
End-to-end flows redesigned across the platform
0 → 1
Design system built from scratch, zero to production
1 year
Solo designer owning full UX + UI + QA across platform
Approach
Worked as sole in-house UX/UI Designer for 1 year at Cynergy US, a SaaS platform for device repair and logistics management · Built a Figma design system from 0 → production, cutting dev handoff time by 50%+ · Redesigned 8+ complex flows (Shipping, Repair, Device Mgmt, Bulk Upload) with full ownership · Conducted regular UI audits with engineering team, eliminating front-end inconsistencies across all modules
Research and Discovery
The project began by auditing the existing design chaos. I conducted business research and competitor benchmarking to understand the technical requirements of Cynexe’s specialized modules. This discovery phase revealed a critical need for standardized processes to prevent redundant work and misaligned components that were slowing down the product’s evolution
User Research and Insights
By analyzing internal workflows and developer feedback, I identified that the lack of a centralized design system was the primary cause of friction. The key insight was that for a platform with complex logic—such as Repair and Shipping—usability depended on predictability. Users needed a cohesive interface where similar actions behaved identically across different modules.
Design Process
I built a comprehensive Figma Library from the ground up, implementing Design Tokens, variables, and a robust component system. This was done iteratively; while constructing the library, I simultaneously designed high-priority flows for modules like Device Management, Labeling, and Bulk Uploads. Once the foundations were set, I componentized the entire platform, effectively solving a major scalability problem under pressure.
Key Features
Global Design System: Built a Figma design system from 0 → production for a US SaaS platform, cutting dev handoff time by 50%+
Complex Logic Modules: Redesigned 8+ complex flows (Shipping, Repair, Device Mgmt, Bulk Upload) as sole designer over 9 months
Interactive Prototyping: Conducted regular UI audits with engineering team, eliminating front-end inconsistencies across all modules
Standardized Workflows: Delivered a scalable component library that enabled the team to ship new features significantly faster
Testing and Refinement
Refinement at Cynexe was a continuous collaboration with the engineering team. I acted as a bridge, ensuring that the implementation matched the Figma specifications perfectly. I conducted regular UI audits, identifying discrepancies in colors and shapes, and provided detailed reports to developers. This feedback loop significantly reduced front-end errors and ensured that every release met the highest standards of usability and visual integrity